Business claims thousands lost from TxDOT road closure

Business claims thousands lost from TxDOT road closure

MIDLAND, TX (KWES) - Direct Autoplex is one of the businesses on Business I-20 and Midland Dr. affected by TxDOT's two day resurfacing project. The dealership says they weren't warned that all the entrances to their business would be blocked off and have already lost thousands of dollars worth of sales.

"We are at a standstill right now," said Justin North, Internet Sales Manager at Direct Autoplex.

TxDOT started closing the road around 9 a.m. Thursday morning. That's when the employees of Direct Autoplex learned their fate.

"We weren't going to able to get in or out of our business. We weren't going to have any traffic in or out, all day," said North.

The road workers told the dealership they should have been notified by a TxDOT supervisor, but the business says they weren't. Now, they are going on two days without any sales. Customers have called wanting to look at vehicles but they have to tell them they're closed because of the construction.

"I know of three sales yesterday (Thursday) that we lost. People that had contacted me about particular vehicles that they were interested in, that they had seen on our website and they couldn't get to us. Well, they can go right down the road and they did. They bought from other dealers. $50,000 is a lot of money to lose," said North.

TxDOT says that significant repairs were needed at the intersection and the condition of the road had become hazardous to the traveling public.

"Whenever we do these, we try to alert property owners in the immediate area if the closure is going to be of any significant length. We apologize for any inconveniences and will strive to improve from this experience," said TxDOT Public Information Officer Gene Powell in a statement.

The road was reopened Friday afternoon.

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