Wagner Noel Performing Arts Center Press Release
Due to the extraordinary weather conditions that hit the Basin the night of the Moscow Ballet's performance of the Nutcracker, the show is offering a refund of the face value of the ticket(s). No convenience fees or delivery charges will be refunded. In order to receive a refund the request must be made in writing to email@example.com by the individual that purchased the ticket (s), the tickets must not have been used or validated and the request must be made by January 16 at 5 p.m. Patrons who had purchased a VIP package can only receive the special merchandise if a refund is not requested. To claim your VIP merchandise, contact the Wagner Noël Administrative office at 432-552-4430.
A second option is also available via the Wagner Noël Performing Arts Center; the unused Ballet ticket(s) may be traded in, one for one, for seats to The Vienna Boys Choir on February 26, 2015. Prime seating is being held for this option.
Important Information to claim your refund:
- Name that the Moscow Ballet tickets were purchased under or Confirmation number
- Option that you choose. Refund or Trade for Vienna Boys Choir
- Contact information including name and phone number
Please note again, these options are only available for patrons that did not attend the performance on December 30. Final deadline to request either option is January 16, 2015 at 5 p.m.