Not all of the issues had a fix, like the plea to improve service by getting more help.
"That's our Achilles heel is access, is the people," Keifer said. He added that they have picked up three nurse practitioners, with another one on the way, and also contracted with 2 providers, who will eventually join the team within the next 6 to 8 weeks.
Teresa Galloway, who's spouse is a veteran wasn't convinced that's good enough.
"It sounds like they're working on it, but it sounds like they may have even longer delays. And until I see results, I'm not gonna change my opinion. Our veterans have got to be taken care of better," she said.
"We're realists we know we can never do what we'd like to do. We're doing what we can with the resources we have and we're trying to grow."Keifer said.