It's a new scam that's targeting computer owners. Thieves call and pretend to be tech support to steal your money and personal information.
The story sounds believable and it all begins with a phone call.
Some pretend to be from Microsoft or Norton saying you have a virus and they can fix it.
The scammer will walk you through all sorts of troubleshooting techniques.
Before asking to link up to a legitimate site that would allow them to access your computer and personal information, they ask for even more.
"He said what I need to do is purchase the extended warranty and it was only going to be $10 for two years or $15 for three years," Victim, Vanessa Lee, said.
At that point, victims often hand over their debit or credit card information, and before they know it, the scammer has drained their bank account.
First thing to note, Microsoft or Norton won't call you to tell you have a virus.