Scam Alert: Phone Calls Targeting Your Credit Card Information

by Anayeli Ruiz
NewsWest 9

WEST TEXAS - It's supposed to be the season of giving, but for crooks this is the season of taking and now they're targeting your credit and debit card accounts.

West Texans report being hit with a flurry of calls trying to get their personal banking information.

Several banks and credit unions in the region say they are being flooded with calls from concerned customers wanting to know what is going on.

"My debit card or my ATM card had been blocked. This was the security department calling to verify my account number," said Midland resident Charlotte Samuell.

And just like that many people fall in the hands of these scammers giving out their personal information with out thinking twice.  Luckily Charlotte Samuell didn't make the same mistake. She had a feeling something about this call just wasn't right.

"Number one it was at 10 p.m. at night, two it was my cell phone and three it was automated, it was a pure scam," said Samuell.

Like Charlotte there are many more people becoming the target of these crooks.

"I got the call at 10:00 p.m. telling me my debit card has been canceled," said Robert O'Donnell.

"We started seeing it yesterday (Monday.) We got a whole lot of calls and today the amount of calls we got in were so many we lost count." said Adam Ortega from Heritage USA Credit Union.

So how can you figure out if the phone call is legitimate or not?

"No financial institution should do that. It's all done by mail. We do not call because of the risk that there is out there," said Ortega.

So if you received a call asking for your personal information, don't fall for it. Call your bank immediately and notify them of what happened and make sure you keep an eye on your accounts.

If you follow these guidelines you'll be as lucky as Charlotte.

"I don't know what they can do, but I wanted to tell the people of Midland watch out," she said.

The Midland Police Department tells NewsWest9 tell this is happening to all kinds of people in Midland who bank at different institutions.

They're asking Midlanders not to give out any information over the phone and be sure to monitor your bank account for any changes, and report any irregularities to the authorities.