MIDLAND - Unless you're a patient in need of emergency care, you don't typically get to see what happens in the Emergency Room.
For nurse Elias Marquez, it involves a lot of hands-on work, and even more patience.
"I definitely like to make contact with the patients so that I have my own idea of what they might be going through," Marquez said.
Making one-on-one contact with the patients requires attention to detail, and a thorough understanding of what kind of pain the patient is going through; which is why sometimes the wait can be long.
"It all depends on volume. If there are beds available, then we fill them with patients. We don't worry about the what if's, we worry about that later, right now it's about who needs it most at the moment," Marquez said.
For Misty Phiffer, it's not her or her son Jake's first time in the ER. "Apparently he was playing tic-tac-toe and fell off the structure and broke his arm," Phiffer said.
She says she's pleased with the effort given by doctors and nurses like Marquez in the ER.
"He was awesome. He was the first one out and comforted Jake. I didn't have to wait, they had a room waiting for him, and they were quick on handling this one," Marquez said.
Marquez says dealng with patients for 12-hour-long shifts, especially in an ER is a challenging job. "It's a lot harder to please a sick patient than a healthy patient," Marquez said.
He also says that losing a patient and trying not to get his emotions in the way is probably the hardest part of his job.
"Just knowing that you did all you could is something you learn to tell yourself, and the rest is out of your hands," Marquez said.